Returns


Returns

Returning food is tricky, but we'll always have you covered if you're not totally satisfied with your purchase. In short, we do not accept returns in order to guarantee product freshness and safety to our customers. Instead, we guarantee customer satisfaction. Contact us if you have any issues with your product whatsoever. Please read through the contents of this page and our official refund policy, and be sure you understand our policies clearly before completing your purchase.

Refunds

If you're not totally satisfied with your product, we will process your refund, minus any return shipping costs, within 2 business days of receipt and a credit will automatically be applied to your credit card or original method of payment within 5-7 business days.

If your item arrives damaged for whatever reason, we will send you a replacement free of charge. The buyer must report the defect/damage within 14 days of receipt. 

If you receive the wrong item (whoops, we're only human), we will send you the correct item!

Refunds/returns will not be provided due to customer error! Example: incorrect shipping address, not reading sizes or descriptions of products, etc.

Please note that all promotional items are final sale.

 

Returns & Refunds FAQ

Your satisfaction is our #1 priority! If you’re not totally satisfied with your purchase please reach out to us through our contact page and we'll work with you to make things right. We do not accept returns in order to guarantee product freshness and safety to our customers.

No! We do not accept returns in order to guarantee that our customers are enjoying only the freshest snacks.

Maybe, but we'll pay for it. We'll process a refund if you have any issues with your product, and may ask you to send the original snacks back before doing so. An unsatisfied customer is a learning opportunity for us, so we may ask for your defective products back for us to analyze the cause.